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Policies

Privacy Notice

 

At discus-studio.com, accessible from http://www.discus-studio.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Discus-Studio.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at office@discus-studio.com

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. If you'd like to learn more about GDPR and your rights under GDPR, please read the GDPR guide.

Discus-Studio legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Discus-Studio needs to perform a contract with you
  • You have given Discus-Studio permission to do so
  • Processing your personal information is in Discus-Studio legitimate interests
  • Discus-Studio needs to comply with the law

Discus-Studio will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Log Files

Discus-Studio.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Discus-Studio.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Discus-Studio.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Discus-Studio.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Discus-Studio.com has no access to or control over these cookies that are used by third-party advertisers.

Third Pary Privacy Policies

Discus-Studio.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Discus-Studio.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy created at GDPRPrivacyPolicy.net) applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Discus-Studio.com. This policy is not applicable to any information collected offline or via channels other than this website. Our GDPR Privacy Policy was generated from the GDPR Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

 

General Terms & Conditions

 

Thank you for taking the time to look at the terms and conditions which are applied to all orders that are placed upon this website. We recommend that you print these terms and conditions for your records should you place an order.


Please note that these terms and conditions are inline with Distance Selling Regulations (2000) and are designed to both protect the consumer and the retailer. By placing an order online upon this website, Discus Studio (hereby referred to as ‘The Company’) the customer (hereby referred to as ‘you’) will have confirmed your acceptance of these terms and conditions, as clearly stipulated upon the confirmation order page prior to payment.

Contact Details

The contact address for Discus Studio can be found below:
Discus Studio Mark Neill
2, Forvie Street
Bridge of Don
Aberdeen
UK
AB22 8TP

Purchasing Goods

When purchasing online a number of terms and conditions apply to the transaction. All products that are listed within the Company’s website are subject to availability. On occasions, it may not be possible for the Company to supply the ordered products. In these circumstances you will be contacted via email or telephone, and should no suitable alternative be available your order will be cancelled and fully refunded. The Company will not be responsible for compensating you for any losses which you may suffer if the Company does not supply the products that have been ordered.
The Company reserves the right to refuse to supply the goods ordered to you, and the receipt of a confirmation email from the Company does not constitute a contract between the Company and you. Should the company refuse to supply you with the goods that you have been ordered, a full refund will be provided to you. 

When purchasing via the Company’s website, you will not own the products that have been ordered until the Company has received the payment in full.

Pricing and Accuracy of Information

All of the prices indicated upon our website are in Pounds Sterling and include VAT at the appropriate rate. The amount of VAT Payable will be clearly shown within the checkout process of the website. The Company reserves the right to amend prices at any time.
Should an order be placed for an item which is inaccurately priced, the Company will contact you to arrange the necessary amendments to the transaction. Should the revised price be unacceptable to you, the Company will provide you with a full refund and cancel your order. If the Company is unable to contact you regarding the matter, the order will be refunded and cancelled.
Due to the large volume of products that are advertised upon the Company’s website and the continued expansion of our product catalogues; the Company is often reliant upon manufacturers for the provision of product descriptions. Every effort is made to ensure that this information is clear, accurate and up to date. The Company does not however warrant, represent or guarantee that this information is clear, accurate or up to date. We will be not be liable to you or any third party for any consequential or incidental damages whatsoever that may arise out of or are related to the use of this website and or any information contained within it.

Delivery

The Company endeavours to ensure that all orders placed before 13:00 GMT on a working day are dispatched upon the same day, however this will not always be possible. Ordinarily you will receive your order within 5 working days.Please note that the Company does not guarantee the delivery timeframe of any order placed. The Company shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of an order. Should you have not received your order within 28 days of placing it, you may contact the Company quoting your order number. The Company will then provide you with an estimated delivery timeframe or alternatively may offer a full refund. 

When delivered to you, it is your responsibility to inspect the goods that have been received. The Company will not accept any liability for any loss or damage that has been incurred during transit unless the Company has been informed in writing (or via email sent to sales@aquacadabra.com) within 2 working days. The Company reserves the right to either dispatch a replacement(s) or missing item(s), or to provide a refund for the item(s) damaged or missing. Should an item be damaged, the Company may wish to arrange for the damaged item(s) to be collected or require that you dispose of the item(s), or alternatively we will request that you return the damaged item to us via a Second Class Royal Mail Service, the cost of which we will reinburse. Should the Company wish to collect damaged item(s), you must ensure that they are easily available for collection and in their delivered condition. 

Under no circumstances shall the Company be liable for consequential loss or damage arising from the damage or loss of an order during transit.

Shipping charges are applied as appropriate during the checkout process of the website dependent upon the items purchased. These are standard charges for all addresses upon the mainland UK excluding the Scottish Highlands, Isle of Man, Isle of Wight and Northern Ireland. This is due to couriers passing additional charges to these areas. Should an order be placed from one of these locations, we will contact you to inform you of the additional charges applicable, at which point there will be an opportunity to cancel the order with a full refund being provided.

Your Right to Cancel and Returns

There are a number of circumstances when you may wish to cancel and/or return goods ordered. Should you find that an order placed is unsuitable for your requirements, the Company will provide you with a full refund for any UNUSED and UNOPENED item(s) returned to us within 60 days of purchase. On such occasions, you must contact the Company in writing (or via email sent to sales@discus-studio.com, quoting your order number and the item(s) that you wish to be returned, prior to returning the product(s). Once the Company has received and acknowledged your requirement, they will provide you with the necessary procedure which you must ensure is followed. The Company will provide a full refund for these item(s) once received in original condition, excluding any carriage charges that may have been incurred when initially dispatching the order. When returning goods, we recommend that you use a courier or deliver them personally to us. The Company accepts no responsibility for damage that is incurred in transit when returning goods, or for goods that are lost in transit.

Should you require the goods to be collected by the Company in order for their return, the cost of this will be incurred by you and not the Company.

 

Shipping & payment conditions

 

The Company endeavours to ensure that all orders placed before 13:00 GMT on a working day are dispatched upon the same day, however this will not always be possible. Ordinarily you will receive your order within 5 working days.Please note that the Company does not guarantee the delivery timeframe of any order placed. The Company shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of an order. Should you have not received your order within 28 days of placing it, you may contact the Company quoting your order number. The Company will then provide you with an estimated delivery timeframe or alternatively may offer a full refund.   

When delivered to you, it is your responsibility to inspect the goods that have been received. The Company will not accept any liability for any loss or damage that has been incurred during transit unless the Company has been informed in writing (or via email sent to sales@discus-studio.com) within 2 working days. The Company reserves the right to either dispatch a replacement(s) or missing item(s), or to provide a refund for the item(s) damaged or missing. Should an item be damaged, the Company may wish to arrange for the damaged item(s) to be collected or require that you dispose of the item(s), or alternatively we will request that you return the damaged item to us via a Second Class Royal Mail Service, the cost of which we will reinburse. Should the Company wish to collect damaged item(s), you must ensure that they are easily available for collection and in their delivered condition. 

Under no circumstances shall the Company be liable for consequential loss or damage arising from the damage or loss of an order during transit.

Shipping charges are applied as appropriate during the checkout process of the website dependent upon the items purchased. These are standard charges for all addresses upon the mainland UK excluding the Scottish Highlands, Isle of Man, Isle of Wight and Northern Ireland. This is due to couriers passing additional charges to these areas. Should an order be placed from one of these locations, we will contact you to inform you of the additional charges applicable, at which point there will be an opportunity to cancel the order with a full refund being provided.